Privacy Policy

Welcome to Frogging Nook. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for an account, or sign up for our workshops and events.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, participate in community activities (such as posting in the Gallery or forums), or otherwise contact us. The personal information we collect may include the following:

• Account & Profile Information: Name, email address, username, password, and any profile pictures or bio details you choose to add.
• Event & Workshop Registration: Details provided when booking offline or online workshops, including accessibility requirements or skill levels.
• User-Generated Content: Photos of your crochet projects, comments, and reviews posted on the platform.

2. Automatically Collected Information

When you visit, use, or navigate the website, we automatically collect certain information. Additionally, we even gather information through cookies and analytics tools. We use this information primarily to maintain the security and operation of our website, and for our internal analytics. These does not cover any data we may obtain through offline interactions or external sources unrelated to this website.

3. How We Use Your Information

We value your privacy and will never sell, rent, or share your personal information with third parties, and shall only be used by our Company or related Company. We use the personal information collected via our website for a variety of business purposes described below:

• To manage your account and keep it in working order.
• To process your payments, deliver yarns, patterns, or tools, and manage returns and exchanges.
• To send you tickets, reminders, or updates regarding workshops you have signed up for.
• To send you product, service, and new feature information, or information about changes to our terms, conditions, and policies.
• To display your user-generated content on the platform, if you choose to share it.
• As part of our efforts to keep Frogging Nook safe and secure.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, or legal process within the jurisdiction of Nepal.

5. AI Training Data Usage

By using our services, you acknowledge and agree that we may use anonymized, aggregated, or pseudonymized data derived from your interactions with our platform to train, improve, and develop our AI models. This data may include, but is not limited to, text inputs, usage patterns, and metadata. We implement strict security measures to ensure all data used for AI training is processed securely and ethically. Our models are designed to learn from generalized patterns, not to retain or reproduce your specific personal or confidential information.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Your Privacy Rights

Depending on how you use the site, you have certain rights regarding your personal data:

• You may at any time review or change the information in your account or terminate your account by logging into your account settings.
• If you wish to have your account and associated data completely removed from our systems, please contact us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, you may email us at:

Email: [email protected]